Rachel Martin Life Coaching – Privacy Policy

I know, I know, it’s very dull. But here it is, my privacy policy. It’s here to protect you and your data, and before you get into the nuts and bolts of it, I want you to know that your details will always be held responsibly by me, and won’t be passed on or sold to any other parties. If you’re a bit of an insomniac, and need something to help you welcome some sleep, then have a read of this at bedtime. It’ll work like a charm.

May 2018

1. Introduction

This privacy policy provides you with details of how I collect and process your personal data through the use of my site www.rachelmartinlifecoaching.com. Rachel Martin is both the data controller and processor for Rachel Martin Life Coaching.


Contact Details

Full Name of Business – Rachel Martin Life Coaching

Email: hello@rachelmartinlifecoaching.com

Postal Address: 50 St Leonards Road, Horsham, West Sussex, RH13 6AR

If you are not happy with the way that your data is used or processed, then you have the right to complain to the Information Commissioners Office (ICO). I would be grateful if in the event of a complaint, that you could contact me first, so that I may try and resolve it for you directly.

Here are the contact details for the ICO. www.ico.org.uk

Please do let me know if any of your details change, as it is important that the details I have for you are correct.


2. Data I Collect About You

Personal data means any information capable of identifying an individual.

I may process certain types of personal data about you as follows:

  • Identity data may include your first name, last name, username, and gender.
  • Contact data may include your email address and telephone number, Skype name and home address.
  • Transaction Data may include details about purchases made by you.

Rachel Martin does not require, nor will hold a record of your date of birth. Rachel Martin also does not have a mailing list, and therefore will not hold any data for marketing purposes.

Sensitive Data. I do not hold sensitive data about you. Sensitive data refers to data that would include details about your race or ethnicity, sexual orientation, religious beliefs, political preferences, and information about your health and wellbeing. I will also not hold details of any criminal offences or convictions.


3. How Data Is Collected

I collect data about you through Direct Interactions only which means:

You may provide data by filling in the contact form on my website, or by communicating with me via phone, and email. Or otherwise including when you:

  • Order my services
  • Attend an event that I am holding

Third parties or publicly available sources:

I may receive personal data about you from various third parties and public sources as set out below.

  • Analytics provides such as Google based outside the EU:
  • Advertising networks such as Facebook, Twitter, LinkedIn.
  • Contact, financial and transaction data f
  • From providers of payment and delivery services, eg PayPal, EventBrite.

4. How I Use Your Personal Data

I will only use your personal data when legally permitted. The most common uses of your personal data are as follows.

  • Where we need to perform the contract between us.
  • Where it is necessary for legitimate business interests, and your interests and fundamental rights do not override those interests.
  • Where I need to comply with a legal or regulatory obligation.

Purposes for Processing Your Data

Set out below are the reasons and circumstances of why your data will be processed.

  • To register you as a new client
  • To process and send the invoice for the services you order
  • To notify you of any changes to the privacy policy or terms & conditions.

All of which are necessary for legitimate business reasons.

6. Disclosure of Your Personal Data

I may have to share some of your personal data from time to time.

  • Professional advisers including those that provide accounting, legal or insurance services.
  • HM Revenue & Customs and other regulators based in the UK who require certain reporting standards to be met.

It is a requirement that all third parties that I am obliged to transfer data to,

ensure that they treat such data with due care and respect, and in accordance with

the law. Third parties are only allowed to process your data for specific purposes.

7. How your Data Is Stored

  • Any data that I hold for you is stored on systems which are password protected. As the controller and processer, I am the only person with access to those passwords.
  • After our contract has ended the only document that will be held with any of your details on is the invoice for the services. This will be held for the legally required period of time which currently stands at 6 years.
  • Any notes from sessions will be held securely on a password protected device for insurance purposes for the required period of time only.
  • Any email communication will be deleted at the end of our working relationship, unless agreed otherwise with you, the client.

Did you get to the end? Told you it was dull, didn’t I?